A CRM that speaks manufacturing: product, quantity, quotation
An IndiaMART enquiry for “500 pcs SS-304 fasteners, Rajkot” is not a generic lead — it is a product, a quantity and a buyer. Sales Daddy captures it that way, quotes it with GST, and tracks the negotiation to the purchase order.
Why teams switch
IndiaMART and TradeIndia buyers contact five suppliers at once. The factory that replies in ten minutes gets the conversation; the one that replies tomorrow gets silence.
The enquiry said 500 pieces, SS-304, delivery Rajkot. The CRM says “interested”. Every follow-up call starts by asking the buyer to repeat himself.
Quotes go out as WhatsApp PDFs from personal phones. Who quoted what price to which buyer last month is a question nobody can answer.
The buyer said “rate is high, call after Diwali”. Without a dated follow-up, after Diwali never comes — and the order goes to the competitor who called.
A dealer asking for monthly supply and a one-time buyer asking for samples land in the same list and get the same treatment.
From first inquiry to done
- 1Enquiries land with the details intactIndiaMART, Justdial, website and WhatsApp enquiries flow in automatically — product, quantity and city captured as fields, not prose.
- 2The right salesperson gets itRoute by product line, buyer city or territory. The rep is notified while the buyer is still comparing suppliers.
- 3Quote with GST, from the leadBuild the quotation on the lead — items, rates, GST — and send it as a PDF on WhatsApp in the same thread.
- 4Track the negotiationRate discussions, counter-offers and revised quotes stay on the timeline, with a dated next step after every call.
- 5Close to the order and paymentMark the deal won with its value, collect the advance through a Razorpay link, and see conversion by product and source.
What your team actually sees
| Item | Qty | Rate | Amount |
|---|---|---|---|
| SS-304 Sheet 2mm · 4×8 ft | 40 nos | ₹6,200 | ₹2,48,000 |
| SS-316 Rod 12mm | 200 kg | ₹385 | ₹77,000 |
| Transport & loading | 1 | ₹8,500 | ₹8,500 |
| GST @ 18% | ₹60,030 | ||
| Total | ₹3,93,530 | ||
A manufacturing enquiry — product, quantity and the GST quotation on one lead.
AI reads the enquiry before your team does
Buyer messages carry the specs. AI files them so nothing is retyped.
- Product, quantity, grade and city extracted from enquiry text into lead fields
- The chatbot answers catalogue and MOQ questions on your website at any hour
- Call summaries capture rate discussions and delivery commitments
- Follow-up drafts quote the exact item and pending decision
Everything this runs on
Enquiry capture
Buy-lead and direct enquiries arrive automatically with product details attached.
Justdial, website forms, WhatsApp and exhibitions in one deduplicated pipeline.
Product, grade, quantity, unit, delivery city — structured, filterable fields.
Quotation and negotiation
Itemised quotes with GST, generated on the lead and sent as PDF on WhatsApp.
Every version quoted to every buyer, on the record — no more “what did we offer him?”.
“Call after Diwali” becomes a task that resurfaces on the right day.
Sales control
Enquiries assigned by product line or region, with instant rep notification.
Outstation dealer visits logged from the Android app with outcomes.
Which portal, product and rep actually produce orders — not just enquiries.
Related solutions
Questions teams ask us
How is a manufacturing CRM different from a general sales CRM?
The record is built around enquiries, not meetings: product, grade, quantity and delivery city are first-class fields; quotations with GST are part of the lead; and the pipeline runs enquiry → quote → negotiation → order rather than generic deal stages.
Does it connect to IndiaMART?
Yes — IndiaMART enquiries and buy-leads sync into Sales Daddy automatically, with the product and quantity details captured as fields and the lead routed to the right salesperson in minutes.
Can I send GST quotations from the CRM?
Yes. Build the quotation on the lead with items, rates and GST, and send it as a PDF over WhatsApp in the same conversation. Every version you quote stays on the record.
We sell through dealers as well as direct. Can it handle both?
Yes — tag leads as dealer or direct, route them differently, and report on each separately. Dealer accounts keep their full enquiry and rate history in one place.
Our sales team visits customers. Does that work here?
Field reps use the Android app to log visits, calls and follow-ups from the road. Managers see visit outcomes and pending follow-ups without waiting for the weekly report.
Can it track long negotiation cycles?
That is what it is for. Every rate discussion, revised quote and “call next month” lives on the lead with a dated next step, so a 90-day negotiation never depends on one salesperson’s memory.
See it working with your own leads
Free trial, no card. Connect a lead source, make a call, send a payment link — then decide.