Call recording CRM

A CRM where call recordings live on the lead, not on handsets

Sales calls carry the real story — the price discussed, the objection raised, the promise made. Sales Daddy attaches recordings to the lead they belong to, then lets AI turn each one into a summary your team can actually use.

The problem

Why teams switch

Recordings are scattered across phones

Some reps record, some don’t, and the files sit in each handset’s gallery. When a dispute or handover comes, nobody can find the one call that matters.

Notes say “interested”, the call said more

A rep’s two-word note flattens a six-minute negotiation. The budget, the competitor mentioned and the follow-up date all stay inside the audio nobody replays.

Coaching runs on guesswork

Managers know which rep converts and which doesn’t, but not why — because they have never heard either of them on a real call.

A rep exit erases the history

When a salesperson leaves, their recorded conversations leave with their phone. The next owner of the lead starts from a blank timeline.

How it works

From first inquiry to done

  1. 1
    The rep calls from the lead
    Click-to-call opens the rep’s own SIM dialer from the CRM or the Android app — the customer sees a familiar local number.
  2. 2
    The recorder app captures the call
    The companion Sales Daddy recorder app records SIM calls on the rep’s Android phone and syncs each file to the matching lead.
  3. 3
    The recording lands on the timeline
    Audio, duration and outcome attach to the lead automatically — building a per-lead call library instead of a folder of nameless files.
  4. 4
    AI writes the transcript and summary
    Each recording becomes a transcript and a two-line summary — what the customer asked, what was promised, what happens next.
  5. 5
    Managers review by listening
    Skim summaries across the team’s day, then open only the recordings that need a coach’s ear.
In the product

What your team actually sees

Call with Shalini Reddy — 6 min 24 s
AI summary

Shalini is renovating a new 3 BHK and wants a modular kitchen finished before Diwali. Comparing two other vendors; liked our matte finish range. Price-sensitive above ₹4L. Wants EMI options and a showroom visit this weekend.

Requirement
120 sq ft modular kitchen
Budget
₹3.5L – ₹4L
City
Bengaluru · HSR Layout
Timeline
Before Diwali
Action items → tasks
  • Send 3 design options on WhatsApp by tomorrow
  • Schedule showroom visit for Saturday 4 pm
  • Include EMI details in the quotation

A recorded call on the lead — audio, transcript and the AI summary with next actions.

AI inside

Recordings you never have to replay

The recording is the raw material. AI does the listening so your team doesn’t have to.

  • Transcripts for conversations in English, Hindi and Tamil
  • Two-line summaries on the lead — asks, objections, commitments
  • Action items extracted into dated follow-up tasks
  • A searchable record of what was said, per lead, across months
Capabilities

Everything this runs on

Capture

Recorder app sync

The companion Android recorder app syncs SIM-call recordings to the right lead.

In-app call recording

Calls made through the app are recorded and attached to the lead automatically.

Automatic matching

Recordings pair with leads by phone number — no manual uploads or renaming.

On the lead

Per-lead call library

Every recorded conversation with a customer in one timeline, in order.

Playback in context

Listen right on the lead, next to the notes, quotes and WhatsApp thread.

Handover-ready history

Reassign the lead and the new owner inherits the full recorded history.

For managers

AI summaries first

Read the team’s calls in minutes; play audio only where it matters.

Coaching from real calls

Use actual customer conversations — not role-plays — to train new reps.

Dispute protection

When “you promised X” comes up, the recording settles it in one click.

Questions teams ask us

How does call recording work in Sales Daddy?

Two ways. Calls made through the app are recorded and attached to the lead automatically. For normal SIM calls, the companion Sales Daddy recorder app on the rep’s Android phone records the call and syncs it to the matching lead by phone number.

Is this an auto-dialer that records calls?

No. Sales Daddy is not an auto-dialer — reps tap to dial each call from their own SIM, and the queue simply lines up who to call next. Recording happens on those normal calls via the app or the companion recorder app.

Does it record every single call?

It records calls made through the app, and SIM calls on phones where the recorder app is installed and running. Calls made outside those paths — from an unmanaged personal phone, for example — are not captured, so most teams standardise on the recorder app.

Where are the recordings stored?

In your Sales Daddy workspace, attached to the lead each call belongs to. Access follows your CRM roles — managers and the lead’s owner can listen; recordings do not sit in anyone’s personal gallery.

Can AI summarise the recordings?

Yes. Each recording gets a transcript and a short AI summary — the customer’s asks, objections and the agreed next step — plus follow-up tasks extracted from the conversation.

Is recording sales calls legal in India?

Businesses in India commonly record their own customer calls for quality and training. Many teams disclose recording in their opening script or terms. For your specific obligations, especially across states and industries, confirm with your legal advisor.

See it working with your own leads

Free trial, no card. Connect a lead source, make a call, send a payment link — then decide.