Data Deletion Instructions

Sign in and go to Settings → Company profile → Delete workspace. This removes leads, conversations, notes, voice notes, attachments and reports for that workspace. Deletion is immediate in the app and completes across our backups within 30 days. Export everything to Excel first if you need a copy — once deletion runs we cannot restore it.

If you connected Facebook or Instagram Lead Ads, go to Settings → Integrations → Facebook / Instagram → Disconnect, then choose "Delete synced leads". This removes the leads, campaign and ad-set attribution and form payloads received from Meta, and revokes our access token. You can also revoke Sales Daddy from Facebook: Settings & Privacy → Settings → Apps and Websites → Sales Daddy → Remove — we then delete the associated data within 30 days.

Go to Settings → Integrations → WhatsApp Business API → Disconnect to stop message sync and revoke credentials, then use "Delete conversation history" to remove message bodies, media and AI conversation memory. Note that Meta separately retains its own copy of message metadata under its policies, which we do not control.

In the Sales Daddy Android or iOS app, open Profile → Account → Delete account, confirm with the OTP sent to your registered mobile, and the request is queued immediately. Deleting the account removes your user profile, login credentials, notifications and device tokens. If you are the last administrator of a company, deleting your account also deletes that company's workspaces and all their data — the app warns you before you confirm.

You do not need the app or a working login to have your data erased. Email privacy@salesdaddy.in from your registered email address (or WhatsApp +91 96550 08990) with the subject "Account deletion request", naming the mobile number, company and workspaces involved. We verify ownership, acknowledge within 3 business days and complete deletion within 30 days, then send written confirmation.

Deleted: your account profile and credentials, leads, businesses, conversations and message bodies, notes, tasks, voice notes and transcripts, attachments, call and activity logs, AI memory, location history, device tokens and analytics tied to your account. Kept only because law requires it: GST invoices and payment records for 8 financial years under Indian tax law, and immutable audit-log entries recording that the deletion happened. These contain billing and account identifiers, never your lead or conversation content.

In-app deletions take effect immediately in the product; email requests are actioned after ownership verification. In both cases data is purged from live systems within 7 days and from encrypted backups within 30 days, after which it cannot be recovered. Export everything to Excel before you delete if you need a copy.

Even without a deletion request, some data expires on its own: voice-note audio after 90 days (transcripts remain until you delete them), field-location pings after 90 days, AI conversation memory per your setting (default 180 days), and integration event logs after 30 days.

Under the Digital Personal Data Protection Act 2023 you may access, correct, export or erase your personal data and withdraw consent for optional processing. Write to privacy@salesdaddy.in — our Grievance Officer responds within 30 days.