Know which leads to call first, every morning
When 300 leads come in and only 30 are ready to buy, the order your team works them in decides the month. AI Queue reads every chat, call summary and payment on a lead, tags it Hot, Warm or Cold, says why in one line, and puts the leads that need a person now at the top of one list.
Why teams switch
The newest lead gets called first, not the most likely buyer. The customer who asked for a quotation yesterday waits behind ten people who only wanted the price.
“Send the payment link”, “can you deliver by Friday?” — buying signals sit in WhatsApp threads nobody has time to read end to end.
A pipeline view shows stages, not urgency. Without a ranked list, the owner finds out about a lost hot lead at month end.
From first inquiry to done
- 1Every lead is readNew chats, AI call summaries, form answers and payment events trigger a fresh look at the lead.
- 2A tier and a reasonHot, Warm or Cold, with a one-line “why” — for example “asked for delivery date and GST invoice”.
- 3A next best actionCall now, send the quotation, share the payment link, follow up in three days — one suggestion per lead.
- 4The act-now queueLeads that need a person today sit at the top of the AI Queue page. Done, snooze or dismiss clears them.
- 5Filters everywhereThe same tiers filter the Leads grid and the Inbox, so a rep can open “Hot, mine, not replied” in one tap.
What your team actually sees
- FB Ads→ Priyaauto-assigned 12s agoDeepak Verma98401 2xx41
- IndiaMART→ Rahul4 min agoSangeetha M90031 8xx77
- Website→ Priya18 min agoImran Khan99620 4xx19
- Justdial→ Arun32 min agoLakshmi Narayanan94441 7xx02
- IndiaMART→ Rahul1 hr agoRohit Bansal98110 5xx63
Hot leads with the reason and the next step, ahead of everything else.
Scores you can question
Every tier comes with the reason behind it, and your team can override any score.
- Reads the lead’s own chats, call summaries and payments — not a generic formula
- Shows why in plain words, so a rep can disagree and change the tier
- Hot leads can notify the owner of the lead the moment they turn hot
- Old scores stay visible; scoring simply pauses if the add-on lapses
Everything this runs on
Scoring
On every lead, refreshed when something new happens on it.
A short “why” line the rep can read before calling.
One suggested step per lead: call, quote, payment link or follow-up.
Working the list
One ranked page of leads that need a person today.
Clear a lead from the queue or bring it back on a date.
Tier and queue filters in the Leads grid and the Inbox.
Buying it
Buy from the AI Queue page in your CRM; it is active the moment the payment lands.
₹2,000 of AI credits added to your wallet every paid year.
Each scoring run uses wallet credits; bring your own OpenAI key to pay nothing extra.
Questions teams ask us
How much does AI Queue cost?
₹9,999 a year plus 18% GST, and every paid year adds ₹2,000 of AI credits to your wallet. Scoring runs use those credits (1 credit = ₹0.25).
What does Hot, Warm or Cold mean?
Hot means the lead shows buying signals and needs a person today. Warm means interested but not ready. Cold means no reply, wrong fit or no intent so far. Each tag comes with the reason it was given.
Does AI Queue contact customers by itself?
No. It ranks and explains; your team acts. It can notify the lead’s owner when a lead turns hot, but it never sends messages to the customer.
Can my team overrule a score?
Yes. Any rep can change a lead’s tier, snooze it or dismiss it from the queue. The override sticks until something new happens on the lead.
Is there a free trial?
Not at the moment. You can open the AI Queue page in your CRM to see what it includes before buying, and talk to us for a walkthrough on your own leads.
See it working with your own leads
Start free, no card. Connect a lead source, make a call, send a payment link — then decide.